Frequently Asked Questions

No. You can submit cases using traditional PVS impressions or physical models. We accept both digital STL files and traditional impressions — no equipment barriers to getting started.

You need: clinical photos (frontal, lateral, and occlusal views), a panoramic X-ray, and either STL files from your intraoral scanner or physical PVS impressions. We provide a simple case submission checklist to guide you through every requirement.

Every case is reviewed by Dr. Mohamed Taher, Orthodontic Consultant and Clear Aligner specialist. He personally reviews movement staging, attachment design, and IPR mapping before a single aligner is fabricated. This is standard for every case — not a premium add-on.

Yes — this is built into our standard workflow. We share the full treatment plan and staging with you before any aligner is produced. You approve it, request changes, or discuss directly with Dr. Taher. Manufacturing only starts after your confirmation.

Yes. We actively support first-time providers. Dr. Mohamed Taher guides you through case selection, what records to take, how to upload the case, and what to communicate to the patient at each stage. You don't need to be an orthodontist — you need the right partner.

Typically 7–10 working days from plan approval to delivery. This covers the treatment plan review, your approval, manufacturing, and quality check. Rush cases may be arranged — contact us to discuss your timeline.

Medical-grade thermoforming materials selected for optical clarity, flexibility, and biocompatibility. All materials comply with international dental safety standards. Thickness and grade are chosen based on case complexity and treatment stage.

We handle refinements as part of case follow-up. Dr. Mohamed Taher reviews the case progress with you, identifies what is needed, and we manufacture the refinement stages. Refinements are a normal part of aligner treatment — not a failure — and we support you through them.

We manage a wide range — from mild crowding and spacing to moderate extraction cases, crossbites, and Class II/III corrections with auxiliary support. Each case is assessed individually by Dr. Taher before we confirm suitability for aligner treatment.

We revise it. The plan is a collaboration — if you see anything you would like adjusted, changed, or redone, we go back to the planning stage. Nothing goes to manufacturing until you approve. Your clinical judgment is the final word.

Yes. Both experienced orthodontists and general practitioners use our lab. Orthodontists benefit from our manufacturing quality, speed, and case support. GPs benefit from having an orthodontic consultant in their corner for case selection, planning, and follow-up.

Direct WhatsApp and call access to the team, including Dr. Taher, throughout the case. You are not dealing with a call center — you have a direct line to the people who made your patient’s aligners and know the case inside out.